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June 24, 2022
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Patrick Durall Posted on May 14, 2020 by Patrick Durall

Create an exchange for hospitals to share resources. We built one and it’s free.

The US Medical community doesn’t operate as a single entity by design. Hospitals, clinics and nursing homes serve the...
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Patrick Durall Posted on April 13, 2020 by Patrick Durall

Please support our MedkitsNow Gofundme initiative

As I’m writing this, the world is dealing with an unprecedented pandemic, with the US it’s epicenter. The US is widely...
Blog
Patrick Durall Posted on August 29, 2018 by Patrick Durall

40 Days on a Motorcycle: My Cross-Country Tour Visiting Customers

In August 2017, I embarked on a personal and professional journey across the country, visiting customers along the way....
Blog
Naveen Veda Posted on February 19, 2018 by Naveen Veda Chief Product Officer

True Customer Connections

TRUE CUSTOMER CONNECTIONS
Customer satisfaction has a new meaning When  Pat and I started Laserbeam, our only goal was to deliver an...
Blog
Matthew Mendelsohn Posted on October 18, 2019 by Matthew Mendelsohn

The Real Impact of Eliminating Performance Ratings

  In recent years, there has been a steady re-look being by many larger organizations about how employees are...
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Matthew Mendelsohn Posted on October 18, 2019 by Matthew Mendelsohn

Performance Management vs Performance Appraisal Software: Which One Should You Choose?

  Classic wisdom dictates that just as maintaining existing customers is an easier, more cost-effective and more sure-fire way...
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Matthew Mendelsohn Posted on June 24, 2019 by Matthew Mendelsohn

The Evolving Role of HR Analytics

HR Analytics
We’ve often heard companies trumpet the line, “At our company, people aren’t just a number; they’re our greatest resource.”...
Blog
Guest Post by decode-HR Posted on January 7, 2019 by Guest Post by decode-HR

Performance Management – turning a foe into an ally

Performance Management
A collaboration-based performance management framework has the power to positively transform your performance appraisals. By learning the tools of performance management,...
Blog
Aishvarya Gunasekar Posted on March 28, 2018 by Aishvarya Gunasekar

Making long distance customer relationship work

“Get closer than ever to your customers. So close, that you tell them what they need well before they...
Blog
Matthew Mendelsohn Posted on September 7, 2018 by Matthew Mendelsohn

Shift from Employee Engagement to Employee Experience

Shift from Employee Engagement to Employee Experience
  For years, talent managers have followed the lead of their marketing counterparts in the race for engagement. Similar...
Blog
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