Implementation methodologies

Unlike most software vendors, we have years of direct experience both in the run-up phases of software delivery, but on the back-end support for large-scale implementations. The road to successful implementations is littered with the bleached bones of mistakes we've made along the way. So to that end, we've developed our own hard-won methodology designed to enable a successful end-to-end experience. Key features of which are:

Process-driven methods

    For more details of the processes we use to support delivery (whether LaserComp off-the-shelf or customized), see our LaserBeam Services brochure (in PDF). Among the processes we've developed to support our key deliverables are the Customer Engagement Model, Honeycomb Software Delivery Model, our Project Management Methodology and our Testing and QA Methodology. All of which combine industry best practice standards with our own experiences.

   Although we built LaserComp with maximum flexibility in mind, we also understand that "everybody does it differently", even if only by degree. Special orders don't upset us. Nor will they upset you as we make full use of our wholly-owned offshore subsidiary to manage any customized work that arises from a project.

   Bells & whistles. Low cost. These objectives mean nothing if the intended user-base won't use the tools. This is often because they have little input up-front, which we have sought from the beginning. But it could also be because the tool either does not make the task easier or becomes a major headache to use. We built LaserComp with the user in mind as well as providing enough depth of functionality to support very complex Compensation and Incentive programs.

   We don't believe in delivering software that has an umbilical cord attached. What if you need minor tweaking to the labels on the screen? Or you implement a new policy? Often this may require the software vendor to come back and quote for price and timeline delivery which you didn't plan for. Although it's difficult to account for every situation, we believe that we've covered the most common ones with perhaps the most flexible application in our industry.